PRIVACY POLICY SHIVEK GENESIS PRIVATE LIMITED

Shivek Genesis Private Limited (“we”, “us”, “our”) respects the privacy of our customers and users of our website, www.sgmovil.com (“you”). Our practices and procedures in relation to the collection and use of your data/information have been set out below in this privacy policy. This privacy policy will familiarize you with the manner in which we may collect, use, share, transfer, and disclose your data/information.

Collection of Personal Information

We collect personal information from you when you provide it to us. For example, if you purchase a product from us or register yourself on our website, we may collect your name, gender, mailing address, telephone number, and email address. If you sign up to receive a newsletter, we will collect your email address. If you take advantage of special services offered by us, we may collect other personal information about you. We use your personal information for internal purposes such as processing orders, keeping you informed of your order status, and providing services and ancillary services.

Use and Processing of Personal Information

The personal information collected by us may be used for a number of purposes connected with our business operations, which may include the following: a) To deal with requests, inquiries, and complaints and related activities; b) To respond to your queries and fulfill your requests for information regarding our products and services; c) To customize our offerings for you; d) To analyze user trends and help improve our offerings; e) To notify you about our new products or services and for sending you important information regarding our products or services; f) For legitimate business purposes; g) To respond to judicial processes and provide information to law enforcement agencies or as permitted by law; h) For any other purpose in connection with the business operations.

Disclosure of Personal Information

Under no circumstances do we rent, trade, or share your personal information that we have collected with any other company for their marketing purposes without your consent. We may use your personal information for our own marketing purposes. We reserve the right to communicate your personal information to any third party that makes a legally compliant request for its disclosure. Otherwise, we will not disclose your name, address, or other information that identifies you personally to any third party without your consent. However, in case of a situation wherein we are obliged to comply with the law, a statutory obligation, or a legal process, we would be compelled to provide information about a customer. We may also disclose or transfer your personal information to another third party as part of reorganization or a sale of the assets of our business to such third party. Such third party will have the right to continue to use the personal information you provide to us. We may also share your personal information with our group companies, affiliates, and third parties for the purposes set out under this privacy policy.

Cookies

We utilize “cookies” to help recognize you as a repeat visitor and to track traffic patterns on our site. This information is completely anonymous. We use this information only to improve the user-friendliness and functionality of our website. You can choose to decline cookies, but this may significantly impact your experience with our website and may make parts of our website non-functional or inaccessible.

Security Practices and Procedures

We use reasonable security measures to safeguard and protect your personal information. We may enter into agreements with third parties (in or outside of India) to store your information or data. These third parties may have their own security standards to safeguard your information or data, and we will, on a commercially reasonable basis, require such third parties to adopt reasonable security standards to safeguard your information or data. Notwithstanding anything contained in this privacy policy or elsewhere, we shall not be held responsible for any loss, damage, or misuse of your data or information if such loss, damage, or misuse is attributable to a Force Majeure Event. A “Force Majeure Event” shall mean any event that is beyond our reasonable control and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

Your Rights

You have the right to withdraw your consent for the use of your personal information at any time by sending an e-mail to us at contact@www.sgmovil.com. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. You may write to us to access, review, modify, or correct your personal information or withdraw your consent to provide personal information. However, we are not responsible for the authenticity of the personal information provided by you. You agree and acknowledge that certain data or information may not be corrected or is prohibited from being modified as required under any applicable law, law enforcement requests, or under any judicial proceedings. In respect of such data or information, the aforementioned rights will not be available.

Grievance Redressal

Any discrepancies and grievances with respect to the processing of personal information shall be informed to the designated Grievance Officer under the IT Act as mentioned below: Name: Arjun Singh Email: info@www.sgmovil.com

Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contact Information

If you have any questions about this Privacy Policy, please contact us at info@www.sgmovil.com.